Refund policy

We offer a 30-day return window. You have 30 days after receiving your order to request a return.

Eligibility

To qualify, items must be unworn, unused, in their original condition and packaging, and accompanied by proof of purchase.

To request a return, email support@destevan.com with your order number and the reason for the return. Please do not send an item back before receiving return instructions. Returns sent without prior authorization may not be accepted.

Return shipping

Customers are responsible for return shipping costs. If an item arrives defective, damaged, or incorrect, contact us promptly so we can make it right; Daniel Estevan will cover reasonable return shipping for approved defective or incorrect-item claims.

Final-sale items

Sale or discounted items, gift cards, and custom or personalized products are final sale and cannot be returned.

Exchanges

The fastest way to exchange an item is to return the original item, once approved, and place a separate order for the replacement.

Refunds

We will notify you after we receive and inspect your return. Approved refunds are issued to the original payment method within 10 business days. Original shipping charges are non-refundable. Your bank or card provider may require additional time to post the refund.

If more than 15 business days have passed since we approved your refund, contact support@destevan.com.

Nothing in this policy limits rights available under applicable law.